Broken Garage Door Spring Repair, Same-Day in Hampton Roads

No. A residential door with a broken spring weighs 150–250 lbs. The opener isn't rated to lift that weight unassisted, you can damage it, and the door can fall suddenly. Keep it closed and call us.

Springs fail from metal fatigue. If one has reached its cycle limit, its matched partner is typically within 6–12 months of the same fate. Replacing the pair is only about 30% more and spares you a second service call.

A standard 10,000-cycle spring lasts about 7 years for an average household (4 open/close cycles per day). The 20,000-cycle springs we install by default last roughly 14 years.

We strongly advise against it. Torsion springs store several hundred foot-pounds of energy. Homeowners are seriously injured every year attempting this. The parts are inexpensive only in context, a trip to the ER isn't.

Yes, 7 years on the spring itself, 5 years on our installation workmanship.

Yes, and most homeowners want to convert off TorqueMaster at this point. See our TorqueMaster conversion service.

For most residential doors we replace the spring pair for $240–$420 installed, including the 20,000-cycle upgrade and our 7-year spring warranty. Oversized or double-spring commercial doors can run higher, we quote before we start. Free on-site estimate across our Hampton Roads core service area.

Listen and look: a popping or grinding sound during travel, the door hesitating or feeling heavy at about knee-height, a visible gap of more than a quarter-inch in the spring coil, or the opener straining louder than usual on its way up. Coastal homes also get rust streaks running down the coils, that's the fatigue clock ticking.

Torsion springs sit on a shaft above the door and wind up under load, they're what almost every modern Virginia Beach home has. Extension springs stretch along the horizontal tracks on each side. Extensions are older tech, less safe without containment cables, and we typically convert them to torsion as part of the repair.

For a standard double-car door, we're usually in and out in 45–90 minutes. That includes winding the new springs to correct torque, rebalancing the door (it should stay put at the half-open position when you lift it by hand), and a full safety check of cables, drums, and hardware.

Not with the opener, don't try. The spring carries the weight of the door; without it, the opener is lifting 150–250 lbs it wasn't designed for and can strip its gears in one cycle. Manually, two adults can often lift the door enough to pull a car out, but the door can also fall suddenly. Safest move: leave it closed and call us.

Single-spring replacement is cheaper up front but rarely the right call. Springs are installed as a matched pair rated to the same cycle life; when one goes, the other is typically within a year of failing too. A pair replacement is about 30% more material cost and saves you a second service call.

Yes, salt-laden air accelerates corrosion on any unprotected steel. A standard spring rated for 10,000 cycles inland may only see 7,000–8,000 here. The 20,000-cycle springs we install by default are oil-tempered and hold up significantly better against Hampton Roads humidity and coastal salt.

No. A residential door with a broken spring weighs 150–250 lbs. The opener isn't rated to lift that weight unassisted, you can damage it, and the door can fall suddenly. Keep it closed and call us.