Our Warranty
Every repair and installation we do is backed by a written, transferable warranty. Here's exactly what we stand behind.
5-year workmanship warranty on every repair
If any part of our workmanship on a covered repair fails within 5 years of the service date, we'll come back and fix it at no charge. Labor and travel included, within our Hampton Roads service area.
7-year warranty on springs we install
Every torsion spring we install is rated for 20,000 open/close cycles, roughly double the builder-grade 10,000-cycle spring that came on most doors. We warranty them for 7 years. If a spring we installed breaks within that window, we replace it at no charge for parts or labor.
Lifetime motor warranty on LiftMaster Elite series openers
LiftMaster's Elite series (8550W and newer) carry a lifetime motor warranty and 5-year parts warranty direct from the manufacturer. Our installation labor is warrantied for 5 years separately.
Manufacturer warranties on new doors
All new garage doors include their manufacturer's warranty:
- Clopay: 3 to 20 years on panels depending on line; lifetime on sections and hardware for most models
- Amarr: Limited lifetime on panels & sections for most insulated models
- C.H.I.: Limited lifetime on panels; 3-year paint and hardware
Seaside adds a 5-year installation warranty to every new-door install, on top of the manufacturer coverage.
What's not covered
- Damage from vehicle impact, storm, flood, fire, or vandalism
- Intentional misuse or modification
- Normal cosmetic wear (paint fading beyond manufacturer spec, minor surface dings)
- Work performed on the door by another contractor after our service
How to claim warranty service
Call us at (757) 777-3330 or email [email protected]. Have your original service date ready (it's on your receipt). We'll schedule a warranty visit, usually within 1–2 business days.
Ready to get your door running smoothly?
Same-day service across Hampton Roads. Call now or book online, we'll be there today.